Last updated: 31 January 2019
The SoilOptix Services are provided to you by SoilOptix Inc. (“us” or “we” or “our”), either alone or in conjunction with our partners, service providers, licensees or other aﬃliates.
The SoilOptix Services are owned, operated and maintained by:
P.O. Box 1080
597112 Hwy 59
Personal Information: information that may be used to readily identify or contact an individual person, such as: name, address, email address, or phone number. Personal Information does not include information that has been anonymized such that it does not allow for the ready identiﬁcation of speciﬁc individuals.
Products: High-definition interactive top soil maps.
SoilOptix Sensor: a customized gamma ray sensing device with which we have provided you in order to collect Field Data.
SoilOptix Services: Data processing services performed using Field Data provided by you to us to create Products.
FIELD DATA OWNERSHIP
INFORMATION WE COLLECT FROM YOU
SoilOptix does not collect Personal Information from you or your clients, except as required to identify and complete specific orders for SoilOptix Services.
Using the SoilOptix Sensors, you will collect raw data from your clients’ field(s) and send it back to us so that we can provide you with the SoilOptix Services. This information will include details of the nature of the topsoil pertaining to texture, macro-nutrients, micro-nutrients, density, conductivity, hydration, and elevation. GPS coordinates of the field will be included in Field Data.
HOW WE MAY USE AND SHARE YOUR INFORMATION
We may use Your Information:
- to deliver, administer and enhance SoilOptix Services products and services that you purchase or use (“Your Products”),
- to communicate with you about SoilOptix Services products and services, subject to your right to opt out at any time,
- or for other purposes to which you expressly consent.
Other than for those permitted uses, we will not share Your Information:
- with any governmental entities, unless compelled or legally required, in our judgment, to do so;
- or with others without your consent, except with Service Providers.
“Service Providers” are the companies and consultants that we work with to support our SoilOptix Services to provide services for us or as required by law.
“Aggregated Information” is a combination and analysis of information from multiple sources that helps identify or creates trends, benchmarks, summary metrics, or predictive algorithms, provided that we take reasonable steps to prevent a specific individual or the individual’s data from being identified. We may create Aggregated Information from information that other customers choose to share with us, along with Your Information.
We may use Aggregated Information:
- to deliver, administer, develop and enhance SoilOptix Services products and services;
- for research and development activities;
- to enable general marketing and advertising statements about our products and services; and
- for other purposes to which you expressly consent.
We may also use or share Your Information or Aggregated Information as we believe to be necessary or appropriate:
- to comply with applicable laws or legal process; and
- to protect our legal rights, such as pursuing available remedies or limiting the damages we may sustain.
Marketing and Advertising
How we may use Your Information for marketing and advertising
We will not use Your Information to promote or advertise any third party’s products or services without your consent. If you provide consent, then you may opt out at any time. We may use Your Information to communicate with you about our products and services, subject to your right to opt out as explained below.
Opting out of marketing communications
You may opt out of receiving SoilOptix Services paper marketing communications by contacting our Customer Support Centre at firstname.lastname@example.org. You may opt out of receiving SoilOptix Services marketing emails by following the instructions in the email you receive. Please note that we may still send you important administrative messages related to your use of Your Products, from which you cannot opt out.
CHOICES AND ACCESS
Ability to delete Your Information
There are some limitations on your ability to have Your Information deleted. Specifically, you will not be able to delete Your Information that:
- has been incorporated into Aggregated Information; or
- we are using to support your use of Your Products at the time you ask to have it deleted.
In addition, we may not delete certain information if retaining it is, in our reasonable judgment, necessary or appropriate: (i) to comply with applicable laws or legal process or (ii) to protect our legal rights, such as pursuing available remedies or limiting the damages we may sustain.
Also, please note that if we have information available to us from sources other than your submissions through the SoilOptix Services, the fact that you request deletion of information you submitted may not mean that all matching information from other sources will also be deleted.
If you would like to ask us to delete Your Information (aside from the deletion exceptions above), you may contact us by email at email@example.com. In your request, please specify clearly the information you would like to have deleted. For your protection, we may only implement requests with respect to the information associated with the particular email address that you use to send us your request, and we may choose to take other steps to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
We use reasonable organizational, technical and administrative measures to protect Your Information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
To protect your privacy and security, we take certain steps designed to verify your identity before granting customer account access. You are responsible for maintaining the secrecy of your unique password and account information at all times and for any transactions performed from that account.
CROSS-BORDER TRANSFER AND INTERNATIONAL USERS
The SoilOptix Services are controlled and operated by us from Canada, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than Canada. Your Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the SoilOptix Services, you consent to the transfer of information to countries outside of your country of residence, including Canada and the United States, which may have different data protection rules than those of your country.
THIRD PARTY SERVICES AND USER-GENERATED CONTENT
We are not responsible for the information, including personally identifiable information, that you submit in any user-generated content services, such as posting a question, answer, or blog on any public facing portion of the SoilOptix Services. Any personally identifiable information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages.
The inclusion of a link on our website (www.soiloptix.com) does not imply endorsement of the linked site or service by us.
P.O. Box 1080
597112 Hwy 59